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The tazam.net team strives to
provide customers with the most efficient and
cost effective solutions to solve their IT
problems. We provide professional advice and
full IT support via telephone, and also support
customers in many far away places by email,
low cost or free calls via
Skype and
also remote access provided by
logmein
or
teamviewer. tazam.net's highly-experienced support staff can
help with a range of technical support issues;
from simple start-up errors & device conflicts
to blue screen errors & system freezing and can
help your PC run fast and efficiently so you can
get on with your life and make the most of you
computer.
What if my pc is beyond
economical repair? This is very relevant
and some times (particularly with older pc's)
much better to replace rather than waste time
& money trying to repair. If so,
we'll advise & guide you on how to:
- Establish the most
suitable package & where to obtain the
best deal
- Transfer your important files
- Destroy private data
on your old pc
- Set up your new pc,
internet, anti-virus &
peripherals
We offer comprehensive
support services for over 72 software
applications including computer hardware and
peripherals. So, please ask for any kind and
level of assistance you need for fixing
computer errors.
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Microsoft Certified experts provide support across operating
systems that includes the recently released Windows Vista and/or
Windows XP, Windows ME, Windows 2000 or Windows 98
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Support for Microsoft Office by certified professionals to help
you maximize your productivity with Microsoft Word, Excel, Power
Point, Access, Visio or Outlook for your email |
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Remove viruses and protect yourself against aggressive and
malicious attacks. tazam.net supports anti-virus software from
Panda, eTrust, Symantec Norton, McAfee, AVG and Trend Micro; and
Anti-spyware applications from Ad-Aware and Spybot |
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Install and set-up applications and fix problems. Comprehensive
support for software from Microsoft, Eudora, Adobe, Macromedia,
Netscape, Nero, Roxio, realPlayer amongst others |
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Support for your Desktop PC, Laptops and their components
including video/sounds Cards, Ethernet Cards and adapters,
CD/DVD, modems and routers
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Setup you printer and multi-functional devices. Install and
configure settings for external speakers, external CD/DVD ROM |
LogMeIn remote connectivity
and support services are helping make access to
computer repair even more convenient for the
customers of tazam.net. Support staff now use
LogMeIn to remotely locate, diagnose and repair
any customer PC that is connected to the
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You don't need a support contract
or any other long term commitment but in order to provide
efficient online support, we
do require customers to purchase support tokens in
advance. Please also complete our simple
support form
which will save us all time and unnecessary
charges. The support tokens are
available as follows:
Token
Type |
Support
Time |
Price
Inc v.a.t. |
Un-used
time can be carried forward
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Bronze |
15 mins |
£17.25 |
No |
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Silver |
1 Hour |
£52.90 |
Yes |
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Gold |
10 Hours |
£460.00 |
Yes |
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PC Not Booting
Your computer will not boot, there are
error messages (blue screens) or it will
only boot in 'Safe Mode'. These are
common problems and our engineers are
experienced in identifying the source of
the problem and in restoring your
computer system to perfect health.
PC Crashing or Freezing
Is your computer crashing or freezing in
the middle of your office application or
favourite game? Perhaps a hardware
conflict is causing the problem,
software has become corrupt or possibly
the drivers for the graphics card need
updating - whatever the problem, we can
help & guide you.
Hardware Failures
We can usually identify failures with
processors, memory, motherboards, hard
drives, power supplies, graphics and
sound cards, modems, CD/DVD drives,
floppy drives, etc. We will then advise
the best way to solve the problem & will
also provide step-by-step instructions
for you to replace or upgrade the
component/s.
Internet Problems
We can help you install your modem or router,
set up an ADSL (broadband) connection or
help with any other Internet or email
problems you may be having.
Virus / Spyware Attacks
Virus and spyware attacks are becoming
more frequent and considerably more
serious. They can be amongst the most
difficult computer problems to deal
with. We will provide you with all the
professional help needed to clear
the virus and to repair the damage it
may have done to your system.
Network Setup & Problems
Our engineers are experienced in the design,
installation and configuration of
networks (both peer-to-peer and server
based) and in troubleshooting a wide
variety of network and server related
problems. |
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